FAQ
FAQ

FAQ

Frequently asked questions.

My Order & Delivery

Shipping carrier, time and cost

Please note, the first day of the total shipping time is for warehouse processing, while the remaining days cover the parcel's transit with the carrier.

Shipping details will be updated according to your store information.

You'll receive an email with your tracking link once your order has been shipped.

If you want to cancel your order before shipping, please contact our support team.

Once your order has been placed and confirmation has been received, changes may no longer be possible.

Please contact our customer service team and we will help resolve your issue.

Payments & Promotions

  • Our site prices are in Euro, currency conversion fees may be applied by your bank. Unfortunately, these fees are beyond OCEANSAPART's control.

    We currently offer five different payment methods. Below, you can explore each option and learn how to complete the payment process for each specific provider.

    PayPal:

    You will be redirected to PayPal at the end of the order process. If you are already a PayPal customer, you can log in there with your user data in your account and make the payment. If you are new to PayPal, you can log in as a guest or open a PayPal account and then make the payment.

    Klarna Payment (only for EUR payments):

    Klarna is a global payment method that gives you a range of payment options during checkout.

    Credit Card:

    To use this method you need to provide the following information: Name and Surname of the card holder, payment card number, expiry date and CVC number. Once all the information has been entered and checked, you can place your order.

  • To redeem a coupon, please enter the code during the checkout process, not in the shopping cart.

    • If it’s a percentage discount coupon, the price of your purchase will be automatically reduced.
    • If you have a coupon for Free Gifts - when the list of Free Gifts appears, select items from the list and add them to your order, then select your preferred size.

    Coupon for shipping costs: if you have a voucher code for shipping costs please apply during check out and your shipping costs will be reduced.

    Please note: Only one promo code can be applied per order.

  • Please note that each Free Gift coupon code contains a fixed range of Free Gifts that can be selected. If the product does not appear as a Free Gift in this list, it is not part of the promotion.

  • When you enter a coupon code in the checkout and click "Apply", you can see if it has been applied successfully underneath the box.

    This may be due to one of the following reasons:

    • the minimum order value has not been reached
    • there is a spelling error in the code
    • the coupon has already expired
    • the coupon cannot be applied to this product

  • A full list of all of our shipping areas can be found here.

    If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

OCEANSAPART Products

Finding the right size can be tricky, especially with our variety of styles and fits. To help you out, we provide detailed size guides on each product page. Keep in mind that the measurements listed are for the body, not the clothing itself.

Where can I find size information?

On each product page, click the "Find my size" option located under the size selection drop-down menu. This will show you the measurements and fit details, helping you choose the perfect size.

If you find that the size of your desired item is out of stock, you can have us notify you when the item becomes available again. Simply select your size on the product page, click ‘Notify me’ and you will receive an e-mail notification once the size is back in stock.

When taking care of your OCEANSAPART products, always refer to the care label attached to ensure you follow the most appropriate instructions.

1. How should I wash my OA products?

  • Use a laundry net to protect your items.
  • Wash on a gentle cycle at 30°C.
  • Wash with similar colours.
  • Do not dry clean.

What fabrics do you use?

We offer three key fabrics:

SeamlessSolution™:

Provides high compression, a second-skin feel, and all-around stretch.

SoftSense™:

Ultra-soft, velvety, and lightweight with a brushed surface.

SleekMove™:

Features medium compression and a smooth feel.

Finding the right OA product for your needs is easy with our resources.

OA Product Glossary: Explore details about fabrics and production methods.

Shop by Activity: Discover products suited for yoga, running, pilates, training, or tennis.

What makes OCEANSAPART garments unique?

  • Fabric: Luxuriously soft, lightweight fabrics.
  • Fit: Compression without restriction.
  • Design: Inspired by dynamic energy and natural contours.

Brand

  • Social Media Cooperations

    For collaboration inquiries, email our Customer Service Team at contact@oceansapartactivewear.com

    Press Requests

    Let’s get in touch! For journalists and media professionals who are interested in OCEANSAPART.
    Send us your request, we will contact you! contact@oceansapartactivewear.com

    Brand Cooperations

    Let’s grow together! Greater reach, shared expertise, and shared growth. Is partnering with OCEANSAPART the perfect fit for your company?
    Then get in touch! contact@oceansapartactivewear.com

  • All our products are subject to quality control.

    Our warranty provides a guarantee against manufacturer defects.

    The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

    It does not cover blows, improper use, or other issues that are not attributable to manufacturer defects.

  • General Brand Information

    At OCEANSAPART, we create ultra-soft, feminine activewear for yoga and Pilates. With a modern LA aesthetic, our products are designed to inspire active women on their wellness journey, helping them feel healthy, comfortable, and confident in their own skin.

    Our Vision

    We believe true strength comes from softness. Our mission is to create ultra-soft, feminine activewear that supports women in their yoga practice and celebrates their wellbeing.

    Our Story

    The OCEANSAPART story began in 2017, and became known as a fast-growing, fashion-forward activewear brand.

    Our Products

    Thoughtfully designed with yoga and Pilates in mind, our buttery-soft, second-skin collection helps active women feel their best.

    You can find our best-selling products here.

    Our Impact

    We care about the people who make our products and the world around us. As a proud member of the Fair Wear Foundation, we’re committed to fair labour conditions at every step in production.

  • We don't see ourselves as a sustainable company – because like any company that makes products, we use resources and cause emissions.

    That's why, for us, sustainability isn't a label or a state you reach once and for all – it's a path we move along, step by step.

    What that means in practice: we take a close look at our everyday operations and try to improve things wherever we have direct influence.

    🌏 Environment

    • 100% electricity from renewable energy sources
    • Lots of small measures we're gradually building into our daily routine.

    💛 Community

    • Support for mental health in partnership with Nilo Health
    • Flexible working models such as remote work

  • OCEANSAPART is committed to upholding transparency and high ethical standards in our business practices.

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